We strive to ensure that you will be 100% satisfied with your garments but if you are not happy with your purchase then we will accept returned item(s) as long as they are in the unworn, unmarked new condition that they were sent out. Unfortunately we are unable to accept items that have been personalised in anyway unless we have made a mistake or the garment is faulty.
If you do wish to return an order please let us know in your email the date of your purchase, what you would like to return and why you want to return it
Please return your blank item(s) at your own cost within 30 days for a full refund. These must also be in the original packaging that they were received
The address for returns is
Unit 13 Tame Valley small Business Centre, Magnus, Wilnecote, Tamworth, Staffordshire, B77 5BY
Returns will not be accepted after 30 days
If you wish to cancel your order you need to get in touch with us as soon as possible. Please be aware that any item that has started to be personalised cannot be cancelled.
Garments without customisation can be returned to us at your own cost within 30 days for a full refund. All returns must be in their original packaging. All shipping charges for returning products to us must be paid by the returnee. We do not reimburse shipping charges.